I was wrong.
Phone rep told me to register on Best Buy Unboxed forum to ask for help, which is possibly the single weirdest way a corporation has ever told me to deal with a tech problem. And I found this:
One, two, three, four, five and that's random sampling going back to June.
I'm trying to work out how on earth this happened and the closest thing I can come up with is database corruption, and this is where it gets interesting.
I spent last night--because my life is a set of weird coincidences--helping svmadelyn with a project that required command line installation from an image into Ubuntu and nearly had a nervous breakdown (of joy, this is fun for me, not gonna lie) trying to make the outgoing email protocol work. Several ours and rebuilds later, I did a simple google search--don't say it--and read the obvious goddamn solution that was so freaking obvious I started laughing, because I'd skipped it on my mental checklist of things going wrong because it was so simple. And it worked, I released all the failed jobs and did some cleaning and then sat back and contemplated how I managed to make something so simple into four hours of rebuilds.
Hence, I feel my high tech ground on email issues is cut away from me. And I still can't login to best buy.
There was a moral here, I swear.
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